All our commercial helicopter work is carried out according to best practice guidelines.

Every aerial mission covers these fundamentals:

• The job's requirements – what needs to be done, where, when and who with.
• Safety and risk management assessments including load and gear, landing zone, third-party risks, flight and ground crew safety.
• An approved flight plan in-line with the CAA.
• Selection and preparation of equipment to be used.
• Care and attention to all factors during the operation.
• Pre-flight – aircraft checks, suitable weather windows, flight following.
• Flying neighbourly – having a good relationship with the public and flying in accordance with our code of practice.
• Post-flight – end of job safety and performance reviews, customer satisfaction surveys, flight management checks, check adherence to service standards.
• Service standards – we deliver services that satisfy our customers' expectations and all regulatory bodies.
• Systems and processes – we comply with all established procedures, standards and regulations.