Website - Terms of Use


Precision Helicopters Limited ("PHL") welcomes you to this website. By viewing the pages of this website, you acknowledge that you have read and accepted these website Terms of Use.

While PHL has taken every care to ensure that the information contained on this web site is complete and accurate, it does not represent or warrant the accuracy or completeness of any information on this web site or that this information is suitable for your intended use. PHL accepts no responsibility or liability arising from or in connection with your use of this web site and the information contained on it. Also, no information on this web site is intended to constitute an offer to enter into any transaction or relationship, the promotion of any product or service other than those offered by PHL in New Zealand. Please consult a PHL staff member before selecting a product or service or acting on the basis of information provided by this web site.

Help

If you are having difficulties with this website, you can obtain technical support by emailing admin@precisionhelicopters.com or by telephoning our head office on 06 752 3291 (International +64 6 752 3291).

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Technical Requirements

This website uses HTML5 and CSS3 and is designed to work on most desktop computers, laptops, notebooks and hand held devices. The following web browsers are compatible:

You will need Adobe Reader to view the PDF files available. You can download Adobe Reader free of charge.

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Website terms of use

These terms and conditions apply to the use of this website and in accessing or using or browsing this website and/or purchasing goods and/or services from this website, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, then you must refrain from using this website.

For the purposes of these terms and conditions, "this website" shall mean www.phl.co.nz or www.precisionhelicopters.com.

Any reference to "PHL", "we", "our" or "us" in these terms and conditions shall mean Precision Helicopters Limited.

Amendments to terms and conditions - We reserve the right to review and amend these terms and conditions and our disclaimer from time to time. Amendments will be effective immediately and PHL has no obligation to notify you of such amendments. We recommend that you check this page for amendments each time you revisit this website. Your use of this website will represent an agreement by you to be bound by the terms and conditions as amended.

Specific warnings - You must ensure that your access to this website is not illegal or prohibited by laws which apply to you. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your computer system. PHL does not accept responsibility or liability for any interference or damage to your computer system which arises in connection with your use of this website or any linked website.

All information provided by this website is intended to be general in nature and you should not rely on it in connection with the making of any decision. While we have no reason to believe that any information contained on this website is inaccurate, incomplete or misleading, we do not warrant the accuracy, adequacy or completeness of such information. PHL does not accept any responsibility or liability for any loss or damage suffered as a result of reliance by you upon the accuracy, completeness or currency of information contained on this website.

Restricted use - You are authorised to print a copy of any information contained on this website for your personal use, unless such printing is expressly prohibited. Without limiting the foregoing, you may not on-sell information obtained from this website without our written permission.

If you wish to provide a hypertext or other link to this website, you must contact PHL for our permission. We may or may not consent to you linking another website to this website, and the decision is entirely ours.

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Security

Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. While PHL strives to protect such information, PHL does not warrant and cannot ensure the security of any information which is transmitted to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information in accordance with the Privacy Act 1993 and our website Privacy Policy.

PHL employs the use of a web application firewall designed to function as a protective layer, sitting between our website and our visitors.

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Intellectual Property

Copyright of all text, graphics, logos and designs used in this website is owned or licensed by PHL. You may access and print material from this website provided it is used for your personal use, and not for any commercial purpose. Any reproduction of information on this website must include an acknowledgement of PHL's intellectual property rights in the relevant context.

Any word to which is attached the ® or ™ symbol is a registered trademark. If you use any of our trademarks in reference to our activities or services, you must apply to us for permission and include a statement attributing that trademark to us.

You must not use any of our trademarks:

(a) In or as the whole or part of your own trademarks;
(b) In connection with activities, products or services which are not ours;
(c) In a manner which may be confusing, misleading or deceptive; or
(d) In a manner that disparages us or our information, products or services (including this website).

Any infringement of PHL's intellectual property rights will be fully enforced under New Zealand law.

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Hypertext linking

Please do not create a link to any of the pages on this web site without the prior permission of PHL. If you do create a link to any of the pages on our web site, you acknowledge that you are responsible for all direct or indirect consequences of the link, and you indemnify PHL for all loss, damage, liability, costs or expense arising from or in connection with the link.

If you wish to create a link to any of the pages on this website, please email admin@precisionhelicopters.com for permission.

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PHL links to external websites

Hypertext Links which PHL provides on this web site to other Internet resources are not investigated or monitored by PHL. Accordingly, the content, timeliness, opinions and Hypertext Links found on Internet resources to which we provide Hypertext Links are also not investigated or monitored by PHL.

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Privacy

Information transmitted over the Internet is inherently insecure. However, any information you provide to PHL will be kept strictly confidential and will be securely held by PHL.

Unless you disagree, PHL may use this information to provide you with information about other facilities, products or services including select third party products or services.

PHL will not disclose any information to third parties received without your prior permission. Our security standards are maintained and our technology regularly updated to provide protection for the information we hold. We do not sell, publish or give away your information.

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Cookies

Cookies are widely used on websites to help with navigation, monitor usage and to help personalise your experience when you visit a web site. PHL may use cookies to monitor use of the PHL website, to provide you with access to tailored information and services from the PHL website, and to serve you better when you return to it.

For your information, a cookie is a small text file that can be stored on your computer when you visit a website. A web server sends you a cookie and your browser accepts it. The browser then returns the cookie to the web server next time you visit that particular website.

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Tracking and Advertising

PHL uses Google Analytics to collect information on how people utilise PHL websites.

We use this information to perform statistical analysis of aggregate user behaviour, but this analysis is not based on personal information. PHL uses this analysis to measure web page effectiveness and relative consumer interest in the various areas of the PHL website and to present relevant advertising on www.phl.co.nz, www.precisionhelicopters.com and other web sites where we advertise.

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Precision Helicopters Limited Responsibility

This web site is maintained by PHL. All information included on this web site is prepared by PHL. All the services described on this web site are offered by PHL to New Zealand residents only, and PHL is responsible for the material contained on this web site.

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Law of this website

This website is governed by, and is to be interpreted consistently with, New Zealand law.

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Payment for goods and/or services

We will only accept credit card payment of orders placed through this website.

You will be liable for all orders placed using your credit card details and agree to indemnify PHL against any losses, claims or damages arising from the use or misuse of your credit card details by any other person.

Prices are inclusive of goods and services tax, duties and other charges imposed or levied in New Zealand in connection with the supply of goods or services.

Ownership and title in the goods does not pass to you until we have received payment in full.

We reserve our right to increase or decrease our prices without prior notice at any time.

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Termination of access

We may terminate access to this website at any time without notice. Our disclaimer will nevertheless survive such termination.

PHL does not warrant that you will have continued access to this website, and will not be responsible or liable for any loss, claims, costs, expenses, or damage, directly or indirectly incurred or resulting from or related to your inability to use or access this website.

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Disclaimer

PHL does not accept any responsibility or liability for any direct, indirect, incidental, consequential, special, exemplary or punitive damage, or for any loss of profit, income or any intangible losses, or any claims, costs, expenses, or damage, whether in contract, tort (including negligence), equity or otherwise, arising directly or indirectly from, or connected with, your use of this website or any linked website, or your reliance on information contained in or accessed through this website, or the online purchase of services, including the failure of any order to be processed or any goods to be delivered.

To the extent permitted by law, any condition or warranty, whether express or otherwise implied into these terms and conditions, including fitness for purpose is hereby excluded. However, nothing in these terms and conditions is intended to have the effect of contracting out of the provisions of the New Zealand Consumer Guarantees Act 1993 except to the extent permitted by that Act, and these terms and conditions are to be modified to the extent necessary to give effect to that intention.

If you are using this website for business purposes, you agree that the New Zealand Consumers Guarantees Act 1993 does not apply.

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Complaints

If you have a complaint about the content of this website, please contact admin@precisionhelicopters.com

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Timeliness

PHL will endeavour to keep this web site as up-to-date as possible, but all information contained on our web site is subject to change. All information is current at the time of publication, but if you are unsure of the timeliness of any information, please consult a PHL staff member before proceeding.

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Cancellation Policy

The booking of services or goods provided by PHL is a contract between our two parties. PHL will provide the services and goods described and agreed. The Customer undertakes to pay for the services or goods unless it has been cancelled by them in accordance with the following cancellation policy.

Policy for individuals:
If you cancel more than 48 hours before your booking date and time, there is no charge.
If you cancel within the 48 hours of your booking date and time, there will be a charge of 50% of the booking fee. In cases where the deposit does not cover the actual loss incurred, PHL reserves the right to issue an invoice for the balance.
If you cancel within 24 hours or fail to arrive for your booking, you will be liable for the full booking cost. In cases where the deposit does not cover the actual loss incurred, PHL reserves the right to issue an invoice for the balance.


Policy for groups greater than four people:
If you cancel more than one week before your booking date and time, there is no charge.
If you cancel within less than one week of your booking date and time, there will be a charge of 50% of the booking fee. In cases where the deposit does not cover the actual loss incurred, PHL reserves the right to issue an invoice for the balance.
If you cancel within 48 hours or fail to arrive for your booking, you will be liable for the full booking cost. In cases where the deposit does not cover the actual loss incurred, PHL reserves the right to issue an invoice for the balance.

In all situations described above, where a deposit has not been paid and credit card details have not been issued, PHL reserves the right to issue an invoice for the appropriate amount.

Additional conditions may be included for bookings made during peak periods, public holidays or special events. You will be advised at the time of booking if these extra conditions apply.

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